Shipping Policy

At ShéShé Collective, we're committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are processed within 2–5 business days (excluding weekends and holidays). During new launches or high-volume periods, processing times may be slightly longer.

Shipping

Once your order has shipped, you'll receive a confirmation email with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout.

Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, ShéShé Collective is not responsible for shipping delays, lost, or stolen packages. If you experience an issue, please contact the shipping carrier directly. We'll gladly help point you in the right direction whenever possible.

Incorrect Shipping Address

Please double-check your shipping information before placing your order. We are unable to guarantee changes once an order has been placed.

Questions?

If you have any questions regarding your order, please contact us through our Contact page. We typically respond within 24–48 business hours.

Thank you for supporting ShéShé Collective. 🤎